Please examine the product and packaging promptly after delivery. If you discover transit damage, a manufacturing defect, missing components, or another issue, contact us within 48 hours.
Include your order number, clear photographs, and a short explanation of the problem. After reviewing the information, our team will determine the appropriate resolution, which may include replacement parts, repair assistance, a product replacement, or a refund.
Submitting the report within 48 hours also allows us to properly document the issue and file a claim with the shipping provider.