Carrowen furniture and lighting are crafted with intention and built to last. Proper care will help preserve the beauty, comfort, and performance of each piece over time. The following guidelines outline recommended maintenance for every material category.
If you have a question about the care of a specific product, our team is here to help:
📧 support@carrowen.com
UPHOLSTERY — Fabric Furniture
Routine Care
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Rotate seat cushions and pillows regularly to promote even wear.
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Keep upholstered pieces away from direct sunlight, heat sources, and excess humidity to prevent fading or distortion.
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Vacuum periodically using a soft-bristle upholstery attachment.
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Light pilling is normal and may be removed with a gentle fabric shaver.
Spot Cleaning
Follow the cleaning code located on your product’s label:
Cleaning Codes
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W: Use water-based cleaners or mild upholstery shampoo.
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S: Use solvent-based, water-free cleaners.
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SW: Either water-based or solvent-based cleaners are acceptable.
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X: Vacuum only; do not apply liquids.
General Guidelines
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Always test cleaning agents on an inconspicuous area.
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Blot gently—avoid rubbing.
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Do not oversaturate the fabric.
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For overall cleaning, professional upholstery care is recommended.
LEATHER FURNITURE
Routine Care
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Dust regularly with a soft, dry cloth.
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Keep leather away from direct sunlight and heat to prevent drying or fading.
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Wipe with a cloth lightly dampened with distilled water to maintain suppleness.
Cleaning
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Use wax-free leather cleaner and conditioner.
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Blot oil-based spills gently—do not rub.
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Avoid solvents, abrasives, ammonia, or silicone-based cleaners.
Important Notes
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Do not use leather cleaners on suede, nubuck, or napped leathers.
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Variations, natural markings, and patina development are inherent to genuine leather and not considered defects.
WOOD FURNITURE
Routine Care
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Clean using a soft cloth dampened with mild soap and water, then dry immediately.
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Dust regularly to prevent buildup.
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Use coasters, placemats, and felt pads to protect surfaces from heat, moisture, and scratches.
Avoid
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Abrasive cleaners, bleach, ammonia, or silicone-based polishes.
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Dragging furniture; always lift when moving.
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Extreme humidity or dryness, which may cause natural expansion or contraction.
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Prolonged sunlight exposure that may affect finishes.
Natural Characteristics
Wood may feature grain variations, knots, micro-cracks, and tonal changes over time—these are natural traits, not defects.
METAL FURNITURE & COMPONENTS
Routine Care
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Dust with a soft, dry cloth.
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Clean using mild soap and water; dry immediately.
Avoid
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Abrasive pads, harsh chemicals, and prolonged moisture exposure.
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Dragging metal frames, which can damage finishes.
Notes
Patina changes may occur naturally as metal ages.
STONE SURFACES — Marble, Travertine, Composite Stone
Routine Care
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Wipe with a soft, damp cloth and dry thoroughly.
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Use coasters, placemats, and trivets to prevent etching or staining.
Avoid
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Acidic cleaners (vinegar, lemon, etc.)
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Abrasive powders or harsh chemicals
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Placing hot items directly on stone surfaces
Material Notes
Natural stone may include veining, small pits, and color variation. These are natural characteristics and not defects.
LIGHTING — Chandeliers, Pendants, Wall Lamps, Table Lamps
Routine Care
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Dust regularly with a soft, dry cloth or feather duster.
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Clean glass components by applying glass cleaner to a cloth—never directly onto the fixture.
Safety Guidelines
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Hardwired fixtures must be installed by a licensed electrician.
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Turn off power before cleaning or adjusting fixtures.
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Do not apply water to electrical components.
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Follow recommended bulb wattage and LED specifications.
Important Notes
Integrated LED modules should not be opened or modified. Contact Carrowen for assistance if service is required.
DECOR ACCESSORIES
Routine Care
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Dust with a soft, dry cloth.
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Clean glass accessories using standard glass cleaner applied to a cloth.
Additional Notes
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Watertight vessels may retain moisture; allow them to air dry periodically.
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Avoid placing accessories directly on untreated wood surfaces to prevent moisture trapping or discoloration.
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Do not use abrasive cleaners on decorative finishes.
