Pinecrest Two-Piece Curved Sectional

$6,000.00

COLOR — MOCHA

EBONY MOCHA HONEY

SKU: FSOFAR012202

25% OFF

All Products

Copy Code: CA25

30% OFF

OVER $5,999

Copy Code: CA30

At Carrowen, we understand that large furniture and delicate lighting require careful handling. Our White-Glove Delivery Service offers a premium, end-to-end experience—bringing your items safely into your home, assembling where applicable, and placing them exactly where you want them.

This optional upgrade is ideal for oversized furniture, fragile décor, and items unsuitable for standard curbside delivery.

What’s Included with Carrowen White-Glove Delivery

Our trained delivery team will:

Bring your item(s) inside your home
Place them in the room of your choice
Unbox all components
Perform basic assembly where applicable
Remove and dispose of all packaging materials

Important Notes

White-glove service does not include installation of wall-mounted items, hardwired lighting, mirrors, or artwork.
Lighting installation is available for an additional fee through a certified technician—please contact us in advance if you wish to add this service.

Preparing for Your Delivery

To ensure a smooth and successful white-glove experience:

Verify Access Paths & Measurements

Customers are responsible for confirming that the item can fit through all doorways, staircases, elevators, hallways, and the final placement area.

To ensure correct clearance, please review the Carrowen Measurement Guide before scheduling your delivery.

Prepare the Destination Room

The space must be cleared prior to the delivery team’s arrival.
Delivery personnel cannot move or remove existing furniture.

Building Requirements

If your building requires a Certificate of Insurance (COI), please notify us after placing your order so we may arrange this in advance.

Scheduling Your Delivery

Because Carrowen ships from our manufacturing facility in China, your white-glove appointment is scheduled after the item arrives in the United States and is transferred to the local delivery provider.

Estimated Timeline

Processing Time: 15–25 business days
Transit to the U.S.: 30–45 business days
White-Glove Scheduling: within 5 business days after your item reaches the local delivery partner

You will receive a call or email to schedule your appointment once the shipment is ready for final delivery.

If you require a specific delivery window, please contact us before purchasing so we can confirm feasibility.

On Delivery Day

An adult aged 18 or older must be present to receive and inspect the delivery.
The delivery team will unbox, assemble where applicable, and place your furniture in your designated room.
Packaging materials will be removed upon request.

Access & Clearance Responsibilities

If the white-glove team cannot complete delivery due to:

Insufficient access space
Narrow or blocked hallways, staircases, or elevators
Destination room not being prepared
Incorrect item measurements
Installation area not being cleared or ready
Obstructions preventing safe handling
Failure to follow the Measurement Guide

➤ Any additional costs, delays, re-delivery fees, storage fees, or service adjustments will be the customer’s sole responsibility.

Carrowen cannot be held liable for conditions that prevent the delivery team from safely completing the service.

This applies to all white-glove appointments, including oversized or heavy items requiring special handling.

White-Glove Service Quotation Requirements

Because white-glove delivery varies by location and item specifications, we will provide a tailored quote upon request.

Before we prepare your quote, please confirm:

Delivery address and building restrictions
Whether stairs, elevators, or long walking distances are involved
Room-of-choice placement requirements
Whether assembly is needed
Whether items over 2.2 meters require special handling
Any access limitations (gated communities, narrow hallways, high-rise policies, etc.)

White-Glove Delivery Fees

(Reference ranges — final quote varies by address and logistics partner)

Delivery Area	Estimated Fee Range
Local Delivery Areas	From $289
Extended Delivery Areas	From $399
National Delivery (Continental U.S.)	$339–$799

⚠ Note: These fees are general estimates. Final pricing depends on delivery location, item specifications, access conditions, and the logistics provider’s quotation.

Contact for White-Glove Inquiries

For quotes, coordination, or questions about availability, please contact:

📧 support@carrowen.com

Our team typically responds within 24 business hours.

Description

Pinecrest Two-Piece Curved Sectional

This sofa brings a refined mixed-material design into the living space, combining solid wood craftsmanship with tailored upholstery for a composed and inviting presence. Hand-finished red oak or white oak frames are accented with reeded detailing, creating a balanced silhouette that feels both relaxed and considered.Engineered for everyday comfort, the sofa features a supportive seating system that maintains its shape over time, making it well suited for conversation, lounging, and daily living.

More info

DIMENSIONS

Width 134"
Depth 37"
Height 31"
Weight 330 LBS
Seat back height 14"
Seat depth 24"
Seat height 17"
Arm height 26"

DETAILS

Wood construction varies by finish:
Honey finish is crafted from white oak with oak veneers
Ebony and Mocha finishes are crafted from red oak with oak veneers
Craftsman-built hardwood frame with reinforced joinery for lasting strength and stability
Wood surfaces are hand-stained and sealed with a protective lacquer for a subtle sheen
Support system includes no-sag springs made from recycled steel and flexible elastic webbing
Seat cushions feature dense foam padded with poly fibers for balanced comfort
Backrests are filled with a supportive blend of foam and poly fibers
Designed specifically for use as a sofa in living and lounge spaces
FSC Certified Wood
Carrowen provides doorstep delivery only. If you require white-glove in-home service, please contact us for a paid arrangement.

SHIPPING

Delivery time depends on where your order ships from:

If the item ships from our U.S. warehouse:

Processing Time: 2–5 business days
Shipping Time: 5–10 business days

Most U.S. warehouse orders arrive within 7–15 business days.

If the item ships from our international warehouse:

Processing Time: 15–25 business days
Shipping Time (U.S.): 30–45 business days

Most international orders arrive within 45–70 business days.

We will confirm the exact delivery timeframe within 24 hours after you place your order.

If the estimated timeframe does not meet your needs, you may request a full refund within 48 hours of placing the order.

Once your order ships, tracking information will be provided so you can monitor the delivery status.

For additional information, please see our Shipping Policy.

RETURNS & REFUNDS

Returns accepted within 30 days of receiving your order.
After we receive & inspect the item, refunds are processed within 5–10 business days to the original payment method.
For more details on our refund policy, please click the link below.

WARRANTY

At Carrowen, we believe the pieces you welcome into your space should be crafted with care, intention, and lasting quality.

Every item in our collection is created to stand the test of time, and we guarantee it to be free from defects in materials or craftsmanship under normal residential use.

For full terms, coverage details, and exclusions, please refer to our Limited Warranty.